Are your bags authentic?
Our bags are NOT authentic, but they are Mirror Image of original, natural best leather, patent canvas, correct mark, serial number, hologram, come free with authenticity cards, tag, care booklet and dust bag.
we only supply TOP quality bags, what you see is what you will get.
Do every one of your bags come with dust bags and authenticity tags?
Yes, bags come free with complete authenticity cards, tags, care booklet, correct serial number and mark, and a dust bag, but not with box or shopping bag.
Wallet, sunglasses comes with a box and cards. Tiffany with pouch, bag and tags.
How long can I receive my bags after I paid you?
Normally will ship in 48 hours after payment received from USA, unless items out of our stock, will be shipped from China, it may take more days.
The time for courier: It takes about 2 to 3 business days to all USA, 4 - 9 days to Canada, Asia and Austrilia and it may take 7 to 15 days to Europe and all other Countries.
How can I pay you?
Please see Payment on top website, can pay by:
1. Paypal
2. Major Credit Cards (Visa, MasterCard, Amex, Discover)
3. Money Order (USA only)
4. eCheck (USA only)
5. Western Union
6. Bank Wire (information upon request)
If I am not satisfy, can I get a refund?
Contact us and return defective item within 3 days from the date of delivery for your refund or exchange.
All sales are final after the 3 day inspection period.
Shipping charge is non-refundable.
Buyer pay return postage for an exchange.
10% restocking charge for non-defect refund.
I would like to do business with you, but I wanted to know how I receive a discount?
Please see Discount Policy on top website:
1. Silver Member: 5% off, total order amount reach US$ 1,500.
2. Gold Member: 7% off, total order amount reach US$ 3,000
3. Platinum Member: 10% off,total order amount reach US$ 6,000.
4. Diamond Member: 12%off,total order amount reach US$ 10,000.
Can you guarantee your items can pass our custom? Do I need to pay anything?
In most case (95%) you can receive our parcels, sent by door to door courier, but if seized by your custom, we will refund 50% of the value to your next order.
You may need to pay a little duty fee, but in most case no need,depends on your country custom policy.
Can you tell me how to order on your website?
1. Click Register on right top corner of website, after register, then log in, select items to your shopping cart, can submit the order, or just keep in shopping cart till next time log in and continue purchasing.
2. Submit the order,and email us the Order Number so we will email you Stock Report.
3. Send payment direct from ourwebsite payment processing service or Paypal, Western Union and write to us the payment information, so we will process it in priority, if any items no stock, we will email to you to replace.
4. We ship your order, and email to you the tracking number.
